FREQUENTLY ASKED QUESTIONS

HOW DO I PLACE AN ORDER ON WWW.BLAKKFINNANDCO.COM?

Ordering is safe and easy. Once you have found the item(s) that you wish to purchase, click the Add to Cart button to place the item in your shopping cart. Follow the checkout process to finalize your order. Your order will be placed following the submission of your credit card information.

IS IT SAFE TO ORDER ON WWW.BLAKKFINNANDCO.COM?

Yes, it is safe to order on www.blakkfinnandco.com. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server.

HOW WILL MY SHORTS COME PACKAGED?

We ensure the safety of all our shipments while simultaneously displaying the shorts in a visually attractive manner. All orders come shipped in a custom Blakkfinn drawstring bag with some additional items in the bag. The shorts, drawstring bag, and additional items are placed in a recyclable and environmentally friendly padded mailer made from 77% recycled fibers and 62% post consumer fibers.

HOW CAN I CHECK ON AN ORDER I PLACED ON WWW.BLAKKFINNANDCO.COM?

To check on the status of an order or verify shipment, use your Canada Post tracking number on canadapost.ca or email us at info@blakkfinnandco.com or via the Message Us tab on our website. A customer service representative will assist you as soon as possible.

HOW DO I CONTACT BLAKKFINN & CO.?

For all inquiries, email us at info@blakkfinnandco.com or via the Message Us tab on our website.

WHEN WILL YOU RE-STOCK AN ITEM OR SIZE?

We keep a close eye on inventory and do the best we can to keep our items and sizes in stock. We can't provide any estimates or guarantees of when products and sizes will be back in stock, but we encourage you to visit the website frequently if an item you are looking for is not available at this time.

HOW DO I APPLY MY PROMOTIONAL DISCOUNT CODE?

If you have a promotional discount code, you can enter the code into the discount code box on the checkout page. Ensure that the discount code has been successfully applied to your order before finalizing your payment.